Page: Terms & Conditions

Terms and Conditions

Welcome to Hendrick Heat & Air! These Terms and Conditions outline the rules and regulations for the use of Hendrick Heat & Air’s services, located at 525 E 6th St, Tulsa, OK 74120. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Do not continue to use Hendrick Heat & Air’s services if you do not agree to all the terms stated on this page.

Services Offered

Hendrick Heat & Air provides residential and commercial HVAC, plumbing, and generator installation, repair, replacement, and maintenance services throughout Tulsa, OK, and surrounding areas. All work is performed by licensed technicians with a focus on quality, safety, and customer satisfaction.

User Requirements

Our services are available to individuals or property owners who are 18 years of age or older. No registration or online account is required to request our services.

Payment Terms

We accept cash, check, major credit cards, and approved financing options for payment. Deposits, progress payments, and final payment amounts are specified in your individual service agreement or estimate. All payments are due according to the schedule set forth in that agreement.

Cancellation and Refund Policy

Hendrick Heat & Air follows Oklahoma state law with regard to cancellations and refunds. Customers who wish to cancel scheduled work are encouraged to contact us as soon as possible to discuss options for refunds or rescheduling. Certain deposits may be non-refundable once materials or equipment have been allocated to your project.

Intellectual Property

All written materials, digital media, and website content provided by Hendrick Heat & Air are for your personal, informational, and non-commercial use only. You may not copy, redistribute, or use this material for commercial purposes without prior written consent from Hendrick Heat & Air.

Liability and Warranty

Hendrick Heat & Air complies with all warranty and insurance requirements pursuant to Oklahoma law. We stand behind our workmanship with limited warranties, which vary by service or installation. Warranty details will be provided in writing at the time of service. While we take every precaution to protect property, we are not liable for pre‑existing conditions or damages unrelated to the work performed.

Dispute Resolution

In the event of a dispute, Hendrick Heat & Air is committed to resolving issues fairly and promptly. Disputes should first be directed to our office so that we can investigate and propose a resolution. If necessary, disputes may be settled under Oklahoma jurisdiction through mediation or small claims court as applicable.

Privacy Policy and Text Messaging Consent

We take your privacy seriously. Any personal information collected is used exclusively for legitimate business purposes, such as scheduling, service communication, and limited customer outreach. Hendrick Heat & Air does not sell or share your personal data with outside organizations. By providing your phone number, you consent to receive appointment confirmations, service updates, and follow‑up text messages from Hendrick Heat & Air related to your service requests or maintenance plans. The frequency of messages depends on your engagement. Standard message and data rates may apply. You may opt out at any time by replying “STOP” or “UNSUBSCRIBE” to any message.

Hendrick Heat & Air Text Messaging Service

  • Opt‑Out Instructions: You can cancel SMS messages at any time by texting “STOP” to (918) 512‑1300. You’ll receive a confirmation that your number has been unsubscribed. To re‑enroll, contact us directly.
  • Help Information: For help or questions, text “HELP” to (918) 512‑1300, email [email protected], or call (918) 512‑1300.
  • Carrier Disclaimer: Wireless carriers are not responsible for delayed or undelivered messages.
  • Message and Data Rates: Standard rates apply; message frequency varies based on engagement level.
  • Privacy Policy: Please see our full Privacy Policy for more details on data use and protection.

Amendments to Terms and Conditions

Hendrick Heat & Air reserves the right to update or amend these terms at any time without prior notice. We encourage customers to review this page periodically to stay informed of any changes to our terms or policies.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of Oklahoma.

Contact Us

If you have any questions regarding these Terms and Conditions, please reach out using the contact information below:
Hendrick Heat & Air Email: [email protected] Phone: (918) 512‑1300 Address: 525 E 6th St, Tulsa, OK 74120