At Hendrick Heat & Air, located in Tulsa, OK, we respect your privacy and are committed to protecting any personal information you provide through our website. This Privacy Policy explains what information we collect, how we use it, and how it may be shared.

Information We Collect

We collect information that is necessary to provide HVAC, plumbing, and generator installation, repair, maintenance, and replacement services, including but not limited to your name, mailing address, phone number, email address, and property details (such as square footage or system type)

Use of Cookies and Tracking Technologies

We use tracking technologies, such as the Facebook Pixel, to measure marketing performance and improve our advertising strategies. We may update or add tracking tools over time as part of our marketing operations.

How We Use Your Information

Your information is used to provide services, respond to inquiries, schedule inspections, and follow up on service requests. It also helps us improve customer experience and perform direct marketing (with your consent). We do not sell your information to third parties. However, we securely store it in our internal Customer Relationship Management (CRM) system to support communication and scheduling.

Text Messaging Consent

By providing your mobile number, you agree to receive text messages related to scheduling, service updates, and follow-ups from us. You can opt out of text messages at any time by replying STOP. Additional details, including opt-out steps, message rates, and privacy handling, are outlined in our Terms and Conditions.

Data Security

We take your data security seriously. Our CRM employs encryption and two-factor authentication (2FA) to protect your personal information. Access to data is restricted to authorized personnel who require it to perform their duties.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also withdraw your consent for text messages at any time. To make such a request, please contact us directly.

Data Retention

We retain your personal information only as long as necessary to fulfill service obligations or until you request deletion or opt out of communications.

Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be posted on our website.

Contact Us

If you have any questions regarding these Terms and Conditions, please reach out using the contact information below:

Hendrick Heat & Air Email: [email protected] Phone: (918) 512‑1300 Address: 525 E 6th St, Tulsa, OK 74120